Delivery & Returns
Please allow for up to a full 6 working days for handling and then a further 2-3 working days for shipping. Our working days are based on working hours of 9am - 5pm if your order is placed after 5pm then that day does not count as one of the working days. Please note weekends and bank holidays are not classed as working days.
We hand pour most of our candles to order so that when you receive your candle the scent and wax is of the highest quality. If you need your order within a certain amount of days, you can always email us at email@example.com and we should be able to tell you before you place your order when your order will arrive.
We use Evri courier service to ship almost all of our orders, our mainland UK shipping prices are based on the weight of your order, so we don't add any additional charges onto the shipping rate. Your shipping rate will be calculated automatically at checkout.
0.00- 1.0kg - £3.50
1.0kg - 2.0kg - £4.50
2.0kg - 5.0kg - £6.75
5.0kg - 10kg - £8.50
10kg - 15kg - £10.50
For all UK mainland orders you can use code: FREESHIP30 which will give you free shipping on all orders £30 or over. Please note you can only use one discount code per order.
Please note: Please allow a few extra delivery days for orders to more remote areas of England, Wales, Scotland and Northern Ireland.
Returns are not accepted, except for damaged or faulty items. If your item has arrived damaged you have 2 weeks after the product has arrived in which to have your product replaced. After the two weeks we are unable to exchange damaged items. We also ask if an image of the damaged item or items is sent to us.